VisiStream
ITEN

VISISTREAM FOR / 3.4

Workshops and Service Centres

From check-in to waiting, more useful communication.

Explain services and work, present practical guidance and organise updates approved by staff.

Let's talk about your business ↗
Illustrative example of information screens: Retail and Public Services
Illustrative setting · Solutions are designed for the actual location.
WHERE

Check-in and customer areas.

WHAT

Graphics, videos, messages and content scheduling.

HOW

Commissioned production, a dedicated channel or ongoing management.

SEE IT TO PICTURE IT

A screen,
in your context.

Two static layouts to explore content hierarchy. Graphics, dimensions, languages and information can be customised.

VISISTREAM / Workshops and Service Centres10:35
TODAY'S INFORMATION

A better-informed wait

Check-in, work and services: the screen explains how the appointment works and presents information approved by the workshop.

Check-in deskDesk 1
Demo referenceA024
ServicesScheduled maintenance
INFOCheck-in · desk 1 | Demo reference · A024 | Services · scheduled maintenance
Static demo layout · Names, data, prices and times are fictional examples

A day of communication

At opening time, the channel presents general information. During the day, the schedule alternates customer number or name, check-in completed, vehicle being serviced. At the end of the scheduled time slot, the next set of content takes over.

When information changes

The coordinator updates the content and defines its validity. The screens included in the project receive the message; its title and summary help distinguish the update from routine information.

VISISTREAM / Workshops and Service Centres10:35
SCHEDULED UPDATE

Collection: contact the check-in desk

When the work is complete, staff update the agreed reference. Codes are used on screen, without displaying names.

Check-in deskDesk 1
Demo referenceA024
ServicesScheduled maintenance
INFOCheck-in · desk 1 | Demo reference · A024 | Services · scheduled maintenance
Static demo layout · Names, data, prices and times are fictional examples

ALL APPLICATIONS FOR THIS SECTOR

12 ways to
communicate better.

Each application describes a need, a service approach and a content example. Open the cards relevant to your business.

01

Customer number or name

+

Content focused on “Customer number or name”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce scattered communications and help people respond more quickly.

CONTENT EXAMPLE · DEMO DATA

Customer number or name

Customer number or name. Current status: information updated; details and required action visible on screen. Required action: read the update and take the indicated action. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
02

Check-in completed

+

Content focused on “Check-in completed”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce scattered communications and help people respond more quickly.

CONTENT EXAMPLE · DEMO DATA

Check-in completed

Check-in completed. Current status: information updated; details and required action visible on screen. Required action: read the update and take the indicated action. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
03

Vehicle being serviced

+

Content focused on “Vehicle being serviced”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce waiting times, routing errors and fragmented communications.

CONTENT EXAMPLE · DEMO DATA

Vehicle being serviced

Vehicle being serviced. Current status: movement confirmed; follow the assigned sequence and point. Required action: follow the newly assigned destination or priority. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
04

Work completed

+

Content focused on “Work completed”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce scattered communications and help people respond more quickly.

CONTENT EXAMPLE · DEMO DATA

Work completed

Work completed. Current status: information updated; details and required action visible on screen. Required action: read the update and take the indicated action. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
05

Waiting for spare parts

+

Content focused on “Waiting for spare parts”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce uncertainty, crowding and enquiries at the service desk.

CONTENT EXAMPLE · DEMO DATA

Waiting for spare parts

Waiting for spare parts. Current status: calling in progress; have the required number or document ready. Required action: prepare for your call or go to the indicated service desk. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
06

Estimated times

+

Content focused on “Estimated times”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce scattered communications and help people respond more quickly.

CONTENT EXAMPLE · DEMO DATA

Estimated times

Estimated times. Current status: information updated; details and required action visible on screen. Required action: read the update and take the indicated action. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
07

Recommended maintenance

+

Content focused on “Recommended maintenance”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Avoid repeated enquiries and coordinate users, technicians and managers.

CONTENT EXAMPLE · DEMO DATA

Recommended maintenance

Recommended maintenance. Current status: work planned; area or service available with temporary restrictions. Required action: use the indicated alternative or wait for confirmed restoration. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
08

Tyre campaigns

+

Content focused on “Tyre campaigns”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Make the offer easier to understand and improve conversion without overloading the message.

CONTENT EXAMPLE · DEMO DATA

Tyre campaigns

Tyre campaigns. Current status: offer available today; details, conditions and call to action on screen. Required action: scan the QR code, ask for information or take up the offer. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
09

Review and deadlines

+

Content focused on “Review and deadlines”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce delays, questions to staff and attendance in the wrong place.

CONTENT EXAMPLE · DEMO DATA

Review and deadlines

Review and deadlines. Current status: programme confirmed; next activity shown with time and location. Required action: go to the indicated place or follow the new sequence. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
10

Service offers

+

Content focused on “Service offers”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Make the offer easier to understand and improve conversion without overloading the message.

CONTENT EXAMPLE · DEMO DATA

Service offers

Service offers. Current status: offer available today; details, conditions and call to action on screen. Required action: scan the QR code, ask for information or take up the offer. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
11

Safety advice

+

Content focused on “Safety advice”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce ambiguity, communication delays and non-compliant behaviour.

CONTENT EXAMPLE · DEMO DATA

Safety advice

Safety advice. Current status: caution notice active; follow the procedure shown on screen. Required action: check the rule and apply it before proceeding. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.
12

Calling customers to the counter

+

Content focused on “Calling customers to the counter”, with essential information, a time reference and clear guidance for the people on site.

How we set it up

We define the audience, the screens involved and the message duration. We prepare a visual template with a title, main content and a summary; we agree on who approves updates and when the content must be replaced.

The intended outcome

Reduce uncertainty, crowding and enquiries at the service desk.

CONTENT EXAMPLE · DEMO DATA

Calling customers to the counter

Calling customers to the counter. Current status: calling in progress; have the required number or document ready. Required action: prepare for your call or go to the indicated service desk. Last updated: 10:35. Next check: 10:50.

Layout and data are adapted to your business.

FROM CONTENT TO UPDATES

Editorial coordination.
Your sources.

We can start with materials and updates supplied by your coordinator. For this sector, sources to assess include catalogues, price lists, campaigns and store managers.

Automatic connections to business systems, APIs or sensors require project work: first, we check data accessibility, permissions, update frequency and behaviour when the source is unavailable.

Content in different languages is prepared and reviewed. Local playback of available materials and distribution across sites are defined according to the agreed configuration.

THE SERVICE WE BUILD WITH YOU

01

Project and content

Analysis of spaces, selection of messages, visual templates and an initial demo sequence.

02

Configuration and trial

Screen checks, scheduling, editorial roles and testing of the agreed workflow.

03

Ongoing management

Updates, new productions and support within a defined service scope.

YOUR NEXT SCREEN

Let's start with
a practical need.

A place, an audience, a message.
That is where we start building your project.

Let's prepare your project ↗